It is best to hire the services of a collection agency well in advance before matters are complicated. A collection agency is well- equipped to handle situations that may be complex.
Paper work that needs to be in order before outsourcing to a debt collection agency are:
• Have consistent processes for invoicing customers
• Sending a simple notice after an invoice is late
• Establish clear terms and conditions, so that the customer is aware of any penalties or charges, when the matter is outsourced to a debt collection expert.
If all these processes are in place and a company still ends up with outstanding invoices this is when the tools, skills and training of an agency are hired to accomplish the time consuming tasks of negotiating payments or concurring on instalment arrangements.
The whole criteria is to change the dynamics of the process, Aspira One can manage collection very objectively.